We're seeing a rise in spoofing calls using our number, with scammers pretending to be from our fraud/card services team. Remember - Essential will never call, text or email and ask for sensitive information like your card number, online banking credentials, PIN number, or one-time passcodes.
If something doesn't feel right, hang up and call us directly at 888-369-2207. Your security is our priority.
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Save time and gas by seeing an Essential Member Service Specialist virtually. Choose a time and date that's convenient for you and get the same great one-on-one service no matter where you are.
To get started:
You will receive a confirmation email as well as the link to be used to access your virtual visit. Visits can be attended using any smart device or a computer that can access Zoom. For mobile devices, you will need to download the Zoom app.